Privacy and Terms

Effective 2026-11-09. Wiser Memory is operated by EffectiveSC (“we”, “us”). This page covers the Wiser plugins, the Wiser service at account.wisermemory.com, and this website. The license in each plugin’s repository sets what you may do with the software. The Terms of use below govern your Wiser account and the Wiser service. The Privacy section explains how we handle your information; where we need your consent for something, we ask for it separately.

Privacy

A. What stays on your computer. The Wiser plugin runs inside the AI app you choose, on your own computer. Your voice, your facts and your work are kept in the folders you choose, and the plugin does not send your files, your prompts or its results to us, apart from preference sentences you ask Wiser to save or change (section B) and the forms it asks to show you inside the chat (section C). When Wiser uses your Wiser account, or an outside account you connected through it, that request goes through the Wiser service, as section C explains. Wiser never asks for payment card, health or government ID details, and it never asks you to type a password or account key into a conversation.

B. What we keep when you use a Wiser account. Your Wiser account is how you sign in to Wiser from Claude, ChatGPT and other AI apps, and how Wiser reaches the outside services you connect. When you create one and use it, we keep the following, each for the reason given:

• Your account: your name, your email address and when the account was created, to know who you are and to write to you (section D). There is no password: you sign in with Google or with a link we email you. If you sign in with Google, Google also sends us your profile picture; we do not keep it.
• About you: we ask once, at your first sign-in, what you do (your job or role) and your company, and to confirm your name; if you signed in with Google, your name is filled in from Google. This is your account name, so changing or clearing it here changes or clears your account name. Every answer is optional, and you can skip the step; members who joined earlier can answer on their account page. We keep your answers as you give or confirm them, to help us plan classes, tips and updates for our members, and we use your name for that only if you give or confirm it. You can change or clear any answer on your account page.
• Your preferences: when you tell Wiser how you want it to work with you, such as “explain decisions in plain words”, Wiser can keep that as a preference. It first sends the sentence to the Wiser service to check that it fits, then shows it to you word for word, and we keep it only if you say yes. We keep each preference word for word as you approved it, on your Wiser account rather than in your AI app’s own memory, with the AI app you saved it from and when, so that you can see where and when each was saved. We send your preferences to the AI app you are using when Wiser is at work there, so that it can work with you the way you asked. A preference never overrides Wiser’s own rules or the confirmations it asks of you. Each preference is one line, and the list holds about a dozen. Keep passwords, account keys and payment card, health or government ID details out of them. You can change or remove a preference by asking Wiser in a session, or remove one on the Preferences page of your Wiser account.
• Records for your preferences: to send your current list when it is needed, we keep a count of changes to your list and, for AI apps that receive it once per chat, whether each still needs the current list, a record that can exist before you save a preference. We also keep, for an hour and a quarter at most, a marker that an approval to save has been used, so that it cannot be used again. None of these holds the text of a preference.
• Your sign-ins: when each one starts and ends, and which AI apps you have allowed to use your account, to keep you signed in and to let you end them. We do not keep your internet address or your browser with your sign-ins. The account site uses cookies only to sign you in, keep you signed in, remember whether you chose Light or Dark, and let wisermemory.com show that you are signed in; that last cookie says nothing else about you.
• Your agreement: which version of these terms you accepted, and when.
• When your setup was recorded: the time Wiser first recorded that you finished setting it up, or that your AI app found Wiser already set up on your computer. Until then, we ask the AI app you are using to suggest setting up Wiser, about once each time you start using it, and once the time is recorded we stop. The app can read that time back. We keep only the time.
• How often you use Wiser: for each day and each AI app, how many requests your account made and how many Wiser tools it used, which we keep to count how Wiser is used, including how many accounts use it each week, to keep each account within its daily limit, and to improve Wiser; and a log of each request’s kind (connecting, listing tools, using a tool, or another kind of request, such as loading the page for a notice or a form) and its time, which we keep to look into a problem you report with signing in or a connection, to spot misuse of an account, and to tell when you start using Wiser again after a break, so that a notice or the setup suggestion above is shown once then. We never keep what you asked, what a tool was given or what it returned, beyond the preferences you approve, your standing approvals and the time your setup was recorded.
• Your connections: when you connect an outside account, such as GitHub, through the Wiser service, which service it is, the access you approved and whether it is working, and a record of each action Wiser took there: which action, when, and whether it worked, but not what it read or wrote. We keep these to run your connections and to answer questions about what Wiser did.
• The Wiser tools that run on the Wiser service: each time your AI app asks to run one, which tool, when, and whether it worked, but not what it was given, fetched or returned (section C). We keep these with the record of actions, to answer questions about what Wiser did.
• Your standing approvals: when you tell Wiser that some actions on a connection may run without asking you each time, which actions those are and the words that described them to you, the connection they use and the account it reaches, the name your Wiser folder goes by and the name of any Playbook you approved them for, any limits you set, such as the kinds of record they may change, and when the approval was made, when it ends and whether you revoked it. We keep each one until its end date, even after you revoke it, so that a revoke cannot be undone, and then delete it. One with no end date we keep until you revoke it, and delete within an hour and a quarter after that. We keep these to let those actions run, to show you what you approved, and to mark in the record of actions each one that ran under an approval.
• Notices from us: which of our notices your account has been shown, and when, to control how often a notice is shown to you.
• Sign-in links: a link we email you can be used only within twenty minutes. Your pending request is kept, locked, until then, and erased within the hour after. To stop abuse, we count sign-in requests for each email address and each internet address for up to an hour, stored as a one-way code rather than the address itself.
• Your email choices: if you unsubscribe from our tips and updates, a record that you did, so that we do not send them to you again.

C. What passes through the Wiser service, and who else handles it. When Wiser uses a connection, the request, including what Wiser was asked to send or fetch, passes through the Wiser service to Composio, which carries it to the outside service, such as GitHub. We do not keep what a connection request contained. Composio holds your connection for us, under Wiser Memory’s own Composio project, and keeps each request and what came back in its logs for up to a year. The outside service receives what Wiser sends it and handles it under your own account and its own policies. Your AI app’s provider, for example Anthropic or OpenAI, processes your conversations, including what Wiser returns, under its own privacy policy. Some Wiser tools download software they need, such as code packages, a browser or speech-recognition model files, once you have allowed installs; the sites they download from see your computer’s internet address, as any download does. Wiser can also use an optional classifier that picks the right skill for a request. It runs only if you add a classifier key, which is not yet offered; when it runs, your request and the text of Wiser’s skills go to the classifier service and the third-party AI model behind it. We receive none of the rest.

When your AI app asks Wiser to show you a form inside the chat, it sends the whole form to the Wiser service, with everything written in it and the address of any font file it names. The service receives the form even when it cannot be shown. It sends the same form back so your app can draw it, or only a short note in Claude Code, Codex or Grok, or when the form is set up wrong. We do not keep any of it, and none of it goes to Composio. Your app also asks the service for the form’s page, which is the same for everyone and holds none of your form or your answers; we log that request with the others. Your answers go from the form to your AI app as your next message, and that hand-off does not come to the Wiser service. If the form names font files, your app loads them from fonts.gstatic.com (Google), cdn.jsdelivr.net (jsDelivr) or both, which see your computer’s internet address and each file’s address, as any download does, but not your answers or the sample of lettering. A form that names no font file loads nothing from them.

Three Wiser tools can also run on the Wiser service, for accounts that have them there: reading a website’s sitemap, checking a web page for analytics and behavior tags, and finding icons for a word. When your AI app runs one there, what it gives the tool, such as a web address or a word to search for, passes through the Wiser service for that run only. Before opening a site by name, the service asks Cloudflare’s address lookup service for that name’s internet address, including for a name it then decides not to open. For a sitemap, it requests the site’s robots.txt and sitemap files, or the sitemap addresses your app gave it, and follows any redirect or further sitemap file they name, on that site or another; it does not open the pages a sitemap lists. For a tag check, it requests that one page and any redirect, and it does not contact the sites or analytics services the page names. Those sites see the Wiser service and not your computer. The icon search runs on the service alone and sends nothing out. We do not keep what a tool was given, what it fetched or what it returned, and none of it goes to Composio. A run we accept counts toward your account’s daily limit, even when the site does not answer or the address turns out to be one we will not open. A request we turn away before accepting it, such as one missing a field the tool needs or one that is too long, does not count.

D. What we collect on this website and by email. We email members about their account and the Wiser service, such as sign-in links, how to install and connect Wiser, and important changes to the service or these terms. Membership also includes occasional emails with tips, updates and classes; each has a link to stop them that does not affect your membership. If we invite you to try Wiser, every invitation lets you tell us not to write again. If you email support@wisermemory.com, we receive your address and your message, and use them only to answer you. The website measures visits and page speed with Cloudflare Web Analytics, which records things like the page viewed, the site you came from, and your browser, device type and country, without cookies. The Wiser service’s pages at account.wisermemory.com are measured the same way, so we can see how well they work. The website sets no cookies.

E. Who receives it and how long we keep it. We do not sell personal data, use or share it for targeted advertising, or use it for profiling. We keep your About you answers in the Wiser service’s database, which Cloudflare hosts; we do not send them to Composio or to your AI app. We keep your preferences there too, and send them only to the AI app you are using, never to Composio or to another member; that app’s provider handles them as part of your conversation, under its own privacy policy (section C). We also keep a copy of your name, email address, About you answers, plan, which apps you have set Wiser up in, and whether you unsubscribed from our tips and updates in our own customer records, Twenty, which we run ourselves on a server Oracle hosts. We update it when you change any of these, and share nothing in it with Composio or your AI app. The companies that handle it for us are Cloudflare, which hosts the Wiser service, its database and this website, and sends our sign-in emails; Composio, which holds and carries the connections made through the Wiser service (section C); Google, which hosts our email; and Oracle, which hosts the server our customer records run on. Google also signs you in if you choose Google, as a sign-in service under its own terms. We keep your account and its records while you have an account, unless section B gives a shorter time. We keep the log of requests for 30 days and delete it within the hour after. We keep support emails while we are helping you and for up to two years after, then delete them from our mailbox; our email provider then removes deleted mail on its own schedule. Visit statistics are kept in aggregate.

F. Deleting your Wiser account. You can delete your account at any time from your account page at account.wisermemory.com. We first disconnect every connection made through it, then delete everything tied to your account: your name, your email address, your About you answers, your preferences, your sign-ins, the AI apps you allowed, your agreement record, the time your setup was recorded, your connection records, your standing approvals, your usage counts and request log, the record of actions, the notices you were shown, and your entry in our customer records. We keep only totals that are not linked to any account, such as how many accounts used Wiser in a week, and, if you unsubscribed from our tips and updates, a record that you did, so that we do not send them to you again. Copies of anything you clear or delete are gone from our database’s and our customer records’ backups within 30 days. Composio’s logs follow section C.

G. Your rights. You can ask to see the information we hold about you, to get a copy you can take elsewhere, to correct it, or to delete it. You can delete your account yourself from your account page. For anything else, email support@wisermemory.com from the email address the request is about, so we know it is yours; we will not ask for identity documents. We answer within one month; if a request needs longer, we tell you why within that month. If we cannot do what you ask, we tell you why, and you can appeal by replying to our answer. We answer an appeal within 45 days. If you are not satisfied with the result, you can contact the attorney general where you live; in Colorado, that is the Colorado Attorney General. You can also uninstall Wiser at any time, and disconnect any outside account from that service’s own settings.

H. Security. The Wiser service is reached only over encrypted connections, the sign-in tokens Google gives us are stored encrypted, and the credentials for the outside accounts you connect are held by Composio, not by us. No system is perfectly secure. If a breach affects your information, we tell you and the authorities as the law requires.

I. Adults only. Wiser, the Wiser service and this website are for adults. You must be 18 or older to create a Wiser account or to use Wiser. We do not knowingly collect information from anyone under 18; if we learn we have, we delete it.

J. Do Not Track. We do not track visitors across other websites, so the website behaves the same whether or not your browser sends a Do Not Track signal.

K. Changes. If this policy changes, we post the new version here with a new effective date. If a change is significant, we also email account holders before it takes effect, and where the law requires your consent to a new use of your information, we ask for it first.

Terms of use

1. Agreement. These terms govern your Wiser account, the Wiser service and this website. You accept them when you choose Save and continue or Skip on About you the first time you sign in, and we keep a record of the version you accepted and when. The license in each Wiser plugin’s repository governs the software itself.

2. License. Each Wiser plugin is provided under the license in its repository. The Wiser plugin is free for an individual, including at work; an organization rolling it out to its people needs a separate license from us. Domain plugins, such as legal and finance, carry their own license.

3. Your content. You keep whatever rights you have in what you put into Wiser and in what it produces for you, and using Wiser gives us no ownership of either. We do not promise that what Wiser produces can be protected, or that it is free of other people’s rights. You are responsible for having the right to use your material and for what you publish.

4. Check the output. Wiser uses AI, and AI can be wrong. Review what it produces before you rely on it. Wiser does not give legal, tax, financial or medical advice and does not replace a licensed professional.

5. Other services. Your AI app and any account you connect are governed by their own terms. Use Wiser within those terms, including your AI provider’s usage policy. We are not responsible for services we do not run.

6. Acceptable use. Use Wiser lawfully. Do not use it to harm, deceive or harass anyone. You must be 18 or older.

7. The Wiser service. There’s no cost to join Wiser. Each account has a daily limit on how often it can use outside connections and the Wiser tools that run on the Wiser service. We may change or end the service, and we may suspend an account that breaks these terms.

8. Notices from us. Your Wiser account includes notices from us in your AI app. Some are about your account or the service, such as a connection that needs attention; others are news about Wiser itself, such as a new feature or tutorial. A notice appears as a short message beside the reply to a Wiser tool, usually the first time you use Wiser in a session or on a new day. Notices are part of membership. In Claude Code, the Wiser plugin also checks the Wiser service for a current notice about the service each time a session starts, resumes or is cleared, whether or not you are signed in, and shows it as one line if there is one. The check carries nothing from your account or your work. Like any web request, it reaches the service with your computer’s internet address, through Cloudflare (section E). We keep no record of it, so the same notice can appear at each new session while it is current. To turn the check off, set WISER_DISABLE_NOTICES=1 in the environment Claude Code starts from.

9. Warranty and liability. Wiser, the Wiser service and this website are provided “as is,” without warranties except those the law does not allow us to exclude. We do not guarantee their accuracy, availability or suitability for your needs.

To the extent permitted by law, EffectiveSC is not liable for indirect or consequential damages. Our total liability arising from your use is limited to the greater of $100 or the amount you paid us for the service in the 12 months before the event giving rise to the claim. These limits do not apply to fraud, gross negligence, willful misconduct or liability that cannot legally be limited.

10. Changes. We may update these terms and will post the new version here with a new effective date. If a change is significant, we email account holders before it takes effect, and where needed we ask you to accept the new terms when you next sign in.

11. Governing law and venue. Colorado law governs these terms, subject to any mandatory consumer protections that apply where you live. Disputes must be brought in the state or federal courts in Colorado, unless applicable law gives you the right to bring them elsewhere.

Contact

Questions, support and privacy requests: support@wisermemory.com.